Disney Plus is a great platform that allows you to watch a range of content anytime, anywhere. However, like many others, the streaming platform is not safe from problems.
One of the most common issues that can cause Disneyplus Begin code to not work is error code 14. If you’ve just encountered this error on your TV screen, here’s how to fix it.
Why Does This Error Occur?
Error code 14 on Disney Plus occurs when you are unable to login because of the following issues:
- You are entering the wrong email or password
- You have entered correct password but with wrong cases
- an account that is not active
- Corrupted cookie or cache data
- A temporary bug with your web browser
- A temporary bug with your app
- You have too many devices logged into your account
Top Fixes For Disney Plus Error Code 14 (Login Issues)
Try each of these working solutions one by one until you fix the problem:
1. Make Sure You Have Entered The Login Details
The first thing you need to check when Disneyplus.com login/begin displays error code 14 is that you entered the correct email address and password.
Sometimes, the streaming service will display an error instead of an invalid login message.
When verifying the password, be sure to also check the correct cases. This is because passwords are case-sensitive.
2. Change Password
Still unable to login? You might have forgotten your password, or even changed it by mistake.
Fortunately, it is possible to recover your login details. To do this:
Launch the Disneyplus.com/begin app or visit disneyplus.com on your computer browser
Navigate to the login screen/page and select the option “Forgot Password”
Disney will send a password reset link to your email
Use this to create a new password
With the new password set, go to your PC browser or the Disney Plus app and try to log in again.
3. Activate Your Account First (for first time users)
Are you a first time user? Disney Plus Not Working: Error 14 code can occur if your account is not activated.
So, the first thing to do after signing up is to activate it using the activation link sent to your email address.
4. Clear Cookies And Cached Data
Another common cause of Disney+ error 14 are corrupted cookies and cached data. Clearing them thus may fix the problem for you.
If using a computer, simply go to the Settings menu on your browser and delete browsing data (including cookies and cache). If using the Disney Plus app, clear the cache on your phone or other streaming device.
5. Reinstall your Disney Plus app
Another reason for error code 14 on Disney Plus is if the app has become corrupted. In such a case, it is best to remove it and reinstall it.
Go to your smartphone or streaming device you’re using and delete the app, then install a new and up-to-date app. After installing, launch it and try streaming.
6. Sign In With Another Device
The streaming device you are using could also be the issue if you are still getting the error 14 code. A simple fix is to use other supported devices.
Examples include PC web browsers, smartphones, tablets, and iPads. You can also watch on Smart TVs, Gaming consoles, and other devices such as Roku, Chromecast, Amazon Fire, and others.
Having trouble logging into Disney Plus? There are several reasons for this problem, even if you entered the correct password.
Luckily, the above solutions can help you fix error 14 on Disney Plus, thus restoring your viewing. However, if the problem persists, you may contact Disney Plus Customer Support Center for more troubleshooting assistance.
See Also:- How To Fix Disney Plus Error Code 39
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