Disney Plus easily streams TV episodes and movies to your devices without a hitch, but occasionally problems occur with perplexing Error Codes. For instance, the Disney Plus Error Code 39, which is often connected to difficulty with digital rights management, can occur in Australia.

What does Australian Disney Plus Error Code 39 mean? The most common meaning of Error Code 39 is that your streaming device is unable to offer the secure connection that the streaming service requires. As a result, you are unable to use Disney+ generally.

High School Musical, Candy, and Light & Magic are just a few examples of the numerous TV series and movies available on the well-liked streaming service Disney+. To fully appreciate the material, use this streaming service on your Xbox, Playstation, Apple TV, and Smart TV.

Disney Plus assistance When using Disney+ on a gaming system like an Xbox, Error Code 39 could come up. Find out what Error Code 39 means and how to solve it on Disney Plus in Australia.

How does Disney Plus Error Code 39 look like in Australia?

The rights management error code 39 for Disney Plus indicates that while the streaming service requires a secure connection, your streaming configuration is unable to deliver one. Your streaming device, HDMI cable, Disney Plus app, or television may be the source of the problem if they are preventing a safe HDMI handshake.

The following error message will appear on your screen:

We’re sorry, but the video you requested is not available. Please try once more. Disney+ Support should be contacted if the issue continues (Error Code 39).


As we already explained, an unsafe connection may cause the Disney Plus Error Code 39 to appear on a Sony TV or any other device. Even if this problem may be fixed, everything will go well if you follow the advice we’ve given to fix the Disney Plus unexpected error!

On Disney Plus, all the most recent material is available without interruption. Additionally, you won’t have to worry about how to switch between languages on Disney Plus in Australia because this streaming service provides a large number of languages so that everyone can get the most out of the content.

What Causes Error code 39 on Disney Plus in Australia?

What does Disney Plus Error Code 39 mean in Australia? Users of Disney+ have reported running into Error code 39 while utilizing the streaming service.

It’s clear that this problem affects a number of platforms, including iOS, Android, AppleTV, and PC. Users also report other issues like Disney Plus Error Code 73 in Australia and Disney Plus Error Code 83 in Australia.

There are numerous reasons why the Disney Plus Error 39 might happen:

  • Temporary data is tampered with.
  • The last of the console’s temporary files.
  • a copy protection check that was not done.
  • Reset a smart TV to its default settings.

Let’s examine a fix for the Disney+ Error Code so you can keep watching Disney Plus outside of Australia!

How Can I Fix Disney Plus Error Code 39 in Australia? (Various Ways)

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Disney Plus Error Code 39 can be resolved in a number of ways in Australia. Close the app and stop streaming if you received Disney Plus Error Code 39 on your phone or Xbox.

If you are using the Windows 10 Xbox app and then connect your Xbox One to your PC, you might need to restart both the Disney Plus app and your Xbox One.

Read the further solutions listed below to resolve Disney Plus Error Code 39 and take advantage of Australia’s top Disney Plus programming.

1. Reload the video again

This error code sometimes results from a random occurrence. Playback will restart by simply refreshing or reloading the video when this occurs.

2. Try Using Different Streaming Devices

In addition, Disney Plus Error 39 appeared when streaming from a smart TV and other devices. The Xbox One game system has been the source of this issue the most frequently. Try a new streaming device to see if it addresses the issue.

If you can stream successfully from another device, the issue is either with your Xbox One or the gadget that gave you the error code.

3. Try using a different HDMI port

Change the HDMI port on your TV using the streaming device that caused Disney Plus Error Code 39. Examine each port to see whether any of them is operational. The handshake on that port was successful if either of them works. As long as it is connected, your streaming device should continue to operate smoothly.

4. Try Using a Different HDMI Cable

If you have another HDMI cable available, try using that to see if that fixes the problem. Consider utilizing a high-quality, unbroken HDMI 2.1 cable that isn’t too long. If you locate a functioning cable, keep it plugged in and utilize it.

5. Using an HDMI to HDMI Cable

If you’re using an HDMI converter cable of any type, such as an HDMI to VGA adapter, Error Code 39 may occur. Connect directly to the HDMI port on your monitor, TV, or projector using a normal HDMI cable that has an HDMI connector on both ends.

6. Try turning your Television Off and Power Cycling it


The television should be unplugged, then plugged back in after some time has passed. If it doesn’t work, try simultaneously restarting your streaming device and television. If the HDMI handshake fails again in the future, you might have to go through it once again.

7. Reinstall the Disney+ app

Restart your streaming device after removing the Disney Plus app. To see whether the error goes away, reinstall the Disney Plus app. In Australia, you can also run a free trial to look for faults.

As all new Disney+ subscribers receive a free trial, you do not need to worry about finding out how to join Disney Plus for free in Australia.

8. Try Using a Different television

Check this issue on a different TV to determine if it also occurs there. Some older televisions may see this type of problem because they don’t support a recent enough version of HDMI for secure connections.

9. Delete video capture devices if you have installed

If you utilize your video capture devices to broadcast games or record videos, unplug them and cut the connections. Disney Plus may malfunction as a result of some of these devices and display Error Code 39.

10. Log out of your Disney Plus Account from other devices

You might have too many devices logged in, for example. Try to watch the movie on one Disney Plus-enabled device while logging out of as many computers, gaming consoles, smartphones, and tablets as you can in order to test this option.

11. Reset Apple TV / Android TV to Factory Settings

Resetting your Apple TV or Android TV to factory settings will be the best line of action if reinstalling the Disney+ app didn’t fix the issue if you’re using an Apple TV or Android TV.

Numerous impacted people who were going through a similar predicament recognized the success of our activity.

12. Shut Down your PC Xbox Streaming App

If you’ve been using the Windows 10 Xbox app to connect your Xbox One to your PC, quit the program and stop streaming to fix Error Code 39 Disney Plus Xbox in Australia.

13. Reset your Xbox to Factory Settings


While watching the top movies on Disney Plus Hotstar in Australia, Error Code 39 may also show. To watch Disney Plus or Hotstar content, you can restore your Xbox to its default settings.

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