Are you having trouble finding content that is interesting and relevant to your child?

Well, it is common practice that during school holidays, parents usually find it difficult to find good content for their children to watch. Especially, in this age where content of any kind, including what is not good for your child, is highly accessible.

Thankfully, there are channels dedicated to kids’ content like Disney Channel, Nickelodeon and PBS Kids. With the Disneynow app, you can access content anywhere, whether at home or on vacation.

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Unfortunately, one thing that has been a problem for DisneyNow app customers is the various issues that come up while streaming the content.

These persistent problems coupled with prolonged troubleshooting sessions can make any customer regret subscribing to the service.

But before you end your DisneyNow subscription or opt for cartoon streaming websites, below are some top solutions that can fix most of these issues in a matter of minutes.

Reasons why the Disney channel app is not working?

Before looking at some of the fixes, it’s a good idea to understand why you may be experiencing issues with your DisneyNow app. Below is a look at some of the top reasons:

  • internet connectivity issues
  • wrong login credentials
  • old application
  • Corrupted cache or app data
  • Incompatibility caused by third-party applications
  • temporary bug
  • streaming device errors

How To Fix DisneyNow App Problems

Be sure to try each of the following steps until DisneyNow starts working again.

Whether you’re using the app on your iPad, Kindle, Apple TV, Xfinity, Fire Stick, or Roku, these solutions should help.

1. Make Sure DisneyNow Is Up-To-Date

The most common cause of Disney Channel app issues is streaming using an outdated application. While this is uncommon (as most devices update apps automatically) it can still be a problem.

So, before moving on to more complex troubleshooting and fixes, check that your app is updated to the latest version. If it isn’t, update it and then try accessing the service again.

2. Delete cache And Stored Data

While cache is important for accessing data offline or when you have poor internet, corrupted cache and missing resource files are also responsible for a plethora of DisneyNow app issues.

Some of the most common examples of this problem include the app crashing or failing to load.

Deleting the cache and archived data can remove or repair the problematic files responsible for the problem.

To clear cache and stored data, launch the DisneyNow app on your streaming device and go to Settings. From here, clear the cache and stored data.

Note: Clearing stored data will reset the app, including any saved login information and content preferences.

3. Re-Authenticate Disney now

Another way to fix Channel app issues is to refresh your service. And the best way to do that is to re-certify your Disney Now subscription. This can solve most issues, especially those that affect the way content is loaded.

To re-authenticate membership:

  • On your viewing device, go to the DisneyNow app settings
  • Select your TV provider from the Settings menu
  • Select “Allow TV Provider Access” to authenticate the app. You will be provided with an activation code
  • Go to and enter the activation code; You will be redirected to your TV provider page
  • Login to your account to complete the re-authentication

With successful authentication, you will now be able to watch your favorite program without any problems

4. Delete And Reinstall The App

Is the Disneyplus Begin code Now app still not working on Samsung TVs and other devices? The problem could be with the app itself – corrupted or missing files, or a bug.

Even after resetting the app (by deleting cache and data), these problems may still persist. So what can you do? This is simple! Delete the application and install a new and up-to-date version.

Erasing the app will remove it along with other issues that may have spoiled your streaming experience. Of course, you’ll lose saved data and your viewing history in some cases, but that’s a small price to pay to get your problem fixed.

5. Rebooting Your Streaming Device

Another possible reason why the Disney Now app is not working on Apple TV and other devices is a faulty device. This may be a temporary problem which can be fixed by rebooting.

To do this, unplug the device from the power outlet, wait about 2-5 minutes, and plug it in again, and turn it on.

You can also use the Hard reset button (usually located on the back panel of the device) to reboot it.

What If DisneyNow App Problems Persist?

While the DisneyNOW app is a great source of entertainment for kids and even family, it can be affected by some issues.

Unfortunately, these can lead to a very frustrating streaming experience. Fortunately, the solutions above can fix most of these problems.

However, if the issue you are experiencing does not resolve, you may contact the Disney Channel Support Center for additional troubleshooting and technical support.

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